Frequently Asked Questions

Service Area

Where does Elmsbrook Designs serve clients?

We proudly serve clients both locally and beyond. Our team is based in Fort Mill, and we provide services in Aiken, Ballantyne, Belmont, Camden, Charlotte, Clover, Fort Mill, Indian Land, Lake Wylie – South Carolina, Lake Wylie – North Carolina, Marvin, Piper Glen, Rock Hill, Tega Cay, Wesley Chapel, and York. For projects outside of this region, we’re happy to discuss virtual consultations or travel arrangements to bring your vision to life, no matter where you’re located.

Design Consultation

What should I expect during the first consultation?

Your first appointment will be a one-hour complimentary virtual consultation. This is a chance for us to get to know each other, discuss the scope of your project, and begin crafting a vision that reflects your story.

Do you offer evening or weekend appointments?

We aim to accommodate even the busiest schedules. That’s why we offer limited evening and weekend appointments to ensure our services fit seamlessly into your life.

Project Details

What size projects do you take on?

Our minimum project size is one full room, such as family or living rooms, bedrooms, home offices, dining spaces, or outdoor areas. Each project is a fully tailored experience designed for cohesion and flow.

How do I determine an investment for my project?

We’ll discuss your investment range during your virtual complimentary consultation. To help guide you, we’ll use our furniture investment guide to create a realistic and achievable investment aligned with your vision.

What does a typical project cost?

Every project is unique, and costs can vary depending on your personal preferences and the project’s scope. We’ll work closely with you to ensure your investment brings your dream space to life.

How long does a typical project take?

Timelines vary depending on the scope and complexity of each project. During your consultation, we’ll discuss your vision and provide a more specific timeframe tailored to your needs.

Furniture and Products

Can you incorporate my existing furniture or heirlooms?

Absolutely! We love designing around items that hold sentimental value. Whether it’s antique furnishings or cherished family heirlooms, we’ll weave them into your space to create a story that’s uniquely yours.

Are the items I purchase through Elmsbrook Designs returnable?

Due to the bespoke and customized nature of our products, all sales are final. This policy ensures each piece is crafted or curated specifically for you.

Customizations and Policies

Can I purchase a design plan and shop for items myself?

Our integrated approach ensures a cohesive and premium experience. For that reason, we don’t provide stand-alone design plans for retail shopping.

Need Further Assistance?

Your story deserves a space that reflects who you are, and we’re here to help shape that vision with you. If you have additional questions or would like to schedule your consultation, feel free to reach out to us at 803-431-6896.

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We look forward to guiding you on this beautiful design journey.

Your home is a reflection of your life, your story, and your personality. At Elmsbrook Designs, we’re here to help you tell that story, one room at a time.